Systems Thinking for Service Designers

2-day live online workshop
December 16-17, 2024, 8:00am-12:00pm ET

As a service designer do you need to have more influence in how your work can make a difference in the business? Do you want to be more effective in helping solve real business problems? Systems thinking provides you with concrete skills to effect change and raise your ability to make a difference. If you know there is more to service design than its current boundaries, then this workshop is for you.

Target audience

Experienced service designers, experienced change and organization development professionals

Pre-requisites

You are experienced in designing change in organizations.

Take-aways

  • Engage with and influence decision makers through collaboration
  • Understand and design complex elements of change
  • Bring together others in the organization to work as a team
  • Design better services that involve digital AND process design.